LEGAL POLICY
Cookie Policy
Neovexa S.L. · www.gruponeovexa.com
- Applicable law:
- Spain and the European Union
- Last updated:
- September 2026
- Review:
- Annually and whenever the cookies used change
1. Identification of the controller
1.1.This website is owned by the entity identified below, which acts as controller of the use of the first-party cookies installed through it:
- Owner
- NEOVEXA, S.L.
- CIF (tax ID)
- B22864516
- Address
- Plaza Sor Ángela de la Cruz 4, 21400 Ayamonte (Huelva), Spain
- Website
- www.gruponeovexa.com
- Privacy contact email
- info@gruponeovexa.com
2. Regulatory framework
2.1.This Cookie Policy has been drawn up in accordance with the law in force in Spain and the European Union, in particular:
Article 22.2 of Ley 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).
Directive 2002/58/EC on privacy and electronic communications, as amended by Directive 2009/136/EC.
Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR).
Ley Orgánica 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD).
The Guide on the use of cookies of the Agencia Española de Protección de Datos (AEPD), in its current version.
Guidelines of the European Data Protection Board (EDPB; in Spanish, CEPD) 05/2020 on consent, 03/2022 on deceptive design patterns and 2/2023 on the technical scope of Article 5(3) of Directive 2002/58/EC.
2.2.Neovexa will review and adapt this Policy to any change in legislation, case law or the criteria of the supervisory authorities that applies.
3. What cookies are
3.1.Cookies are small files that are downloaded and stored on the user’s terminal equipment (computer, mobile phone, tablet or other device) when accessing certain web pages, and that allow, among other functions, information about the browsing carried out from that equipment to be stored and retrieved.
3.2.For the purposes of this Policy, the term “cookies” also covers any other technology for storing or retrieving information on the user’s terminal equipment for similar purposes, such as pixels, web beacons, the browser’s local storage, device identifiers, software development kits (SDKs) or device fingerprinting techniques.
4. Types of cookies
4.1.According to the entity that manages them:
First-party cookies: those sent to the user’s equipment from a domain managed by Neovexa.
Third-party cookies: those sent to the user’s equipment from a domain not managed by Neovexa but by another entity that processes the data obtained.
4.2.According to the retention period:
Session cookies: they are deleted when the browser is closed.
Persistent cookies: they remain on the equipment for the period defined by their controller, which will be the minimum necessary for their purpose.
4.3.According to their purpose:
| Category | Purpose | Consent |
|---|---|---|
| Technical or strictly necessary | They allow browsing and the use of the basic functions of the website, such as session management, security or storing the user’s consent preferences. | Exempt from consent |
| Preference or personalisation | They allow information to be remembered so that the user accesses the service with certain characteristics that distinguish it from other users, such as the language, when these have not been expressly chosen by the user. | Require consent |
| Analytics or measurement | They allow the number of users to be counted and the use of the website to be analysed statistically in order to improve the service. | Require consent |
| Advertising or behavioural advertising | They allow advertising spaces to be managed and profiles to be built from the user’s browsing habits in order to show personalised advertising. | Require consent |
5. Cookies used on this website
5.1.The cookies used on the website are listed below, with their name, owner, purpose and retention period:
| Cookie | Owner | Purpose | Category | Duration |
|---|---|---|---|---|
| nvx_session | Neovexa (first-party) | Keep the session of the private client area open. | Technical | 7 days or until you sign out |
| nvx_2fa | Neovexa (first-party) | Complete sign-in with two-step verification. | Technical | 10 minutes |
| nvx_admin_return | Neovexa (first-party) | Only for the Neovexa team: to return to their own account after viewing a client’s. | Technical | 60 minutes |
| cookie-consent (local storage) | Neovexa (first-party) | Remember your choice about cookies so that we do not ask you again. | Technical | 24 months |
5.2.This list will be kept permanently up to date. Any addition of new non-exempt cookies or new third parties will be notified to the user and, where appropriate, consent will be requested again.
6. User consent
6.1.Neovexa will only install non-exempt cookies when the user has given their prior, free, specific, informed and unambiguous consent, by a clear affirmative action.
6.2.When the website is first accessed, a first-layer cookie notice will be displayed which will include, at the same level and with the same visibility, format and ease of use:
Accept: to consent to the use of all cookies.
Reject: to reject all non-exempt cookies with a single click.
Customise: to accept or reject cookies granularly, by purpose.
6.3.Consent shall in no case be deemed given merely because the user continues browsing, scrolls the page or closes the notice, nor by means of pre-ticked boxes. The design of the notice will not use colours, contrasts, texts or visual devices that could induce the user to accept cookies involuntarily.
6.4.Until the user has given their consent, no non-exempt cookie will be installed or read. Rejecting cookies will not prevent access to the website or its content.
7. Period of validity and renewal of consent
7.1.The user’s choice will be kept for a maximum of twenty-four (24) months, after which their consent will be requested again.
7.2.Consent will also be requested again when there is a significant change in the use of cookies, such as the addition of new purposes or new third parties.
7.3.Neovexa will not repeatedly ask for consent from a user who has refused it, except in the cases provided for in this section.
8. Withdrawal and modification of consent
8.1.The user may withdraw or modify their consent at any time, as easily as they gave it, through the “Cookie settings” link permanently available in the footer of the website.
8.2.Withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
9. Browser settings
9.1.Notwithstanding the above, the user may allow, block or delete the cookies installed on their equipment by configuring the options of their browser (Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge or others), following the instructions provided by each manufacturer.
9.2.Blocking technical cookies through the browser may prevent certain functions of the website from working properly.
10. International transfers
10.1.Where third-party cookies involve international transfers of data outside the European Economic Area, these will be made only under the safeguards provided for in Chapter V GDPR, such as European Commission adequacy decisions or the standard contractual clauses approved by it.
10.2.The user can consult information on such transfers in the privacy policies of the third parties indicated in section 5.
11. Personal data and user rights
11.1.Where the information obtained through cookies constitutes personal data, it will be processed in accordance with the GDPR and the LOPDGDD, on the basis of the user’s consent, except in the case of technical cookies, whose use is based on Neovexa’s legitimate interest in ensuring the website works.
11.2.The user may exercise their rights of access, rectification, erasure, objection, restriction of processing and portability, as well as the right not to be subject to automated individual decisions, by written notice addressed to Neovexa at the address given in section 1.
11.3.The user also has the right to lodge a complaint with the Agencia Española de Protección de Datos (www.aepd.es) if they consider that the processing of their data does not comply with the law in force.
12. Updating the Cookie Policy
12.1.Neovexa may amend this Cookie Policy to adapt it to changes in legislation, to the criteria of the supervisory authorities or to changes in the cookies used. Any significant change will be notified to the user prominently on the website.
12.2.The user is advised to review this Policy periodically to stay informed about the use of cookies on the website.